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A Morrow guide

$1M Professional Liability (E&O) Insurance for Employee Benefits Consultants

In this guide

A $1M Professional Liability (E&O) requirement means your policy pays up to $1M per claim for financial losses from your benefits advice or services. This guide is for employee benefits consultants whose client contract asks for it.

The short answer

  • A $1M requirement means your Professional Liability policy must pay up to $1M per claim for financial losses from your benefits advice, and your contract may also set a yearly total.
  • Check whether the contract asks for $1M/$1M or $1M/$2M. The second number is the aggregate (the yearly total).
  • Make sure the policy describes the services you actually sell. Morrow can review your contract requirement and current policy, request quotes and help you find a $1M policy that fits.

What does a $1M requirement mean for employee benefits consultants?

Professional Liability (E&O, short for Errors and Omissions) covers claims that your advice or services caused a client a financial loss. A clause in a benefits consulting agreement might read:

Illustrative contract wording

Consultant shall maintain Professional Liability (Errors and Omissions) insurance covering the benefits consulting, compliance and administrative services described in this Agreement, with limits of not less than $1,000,000 per claim and $2,000,000 in the aggregate. Coverage shall be maintained for two (2) years after this Agreement ends.

Sample wording for illustration. Your contract's wording controls.

  • Per claim: the most the policy pays for any one claim. Here, $1M.
  • Aggregate: the most the policy pays for all claims in one policy year. Here, $2M. A $1M/$1M policy would not meet this clause.
  • Covered services: the policy should describe what you actually do, such as plan design advice, compliance support or enrollment help.
  • Claims-made: the policy covers claims made and reported while it is active, for work done on or after the retroactive date (the earliest date of work the policy covers). That is why the clause asks you to keep coverage after the agreement ends. See claims-made vs. occurrence.

Who asks employee benefits consultants for $1M?

$1M is a common ask in benefits consulting agreements. You may see it from:

  • Employers hiring you to design, renew or benchmark their health and welfare plans.
  • Plan sponsors that use you for compliance work, such as ACA (Affordable Care Act) reporting or plan document reviews.
  • Schools, towns and nonprofits that may put benefits consulting out to bid.
  • Professional employer organizations (PEOs, firms that co-employ staff) and third-party administrators (TPAs, firms that run plan paperwork).

Larger employers, self-funded plans (where the employer pays claims itself) and multi-state accounts often ask for more.

How is $1M built?

At $1M, the limit is usually one primary policy (the policy that pays first), with no excess layers (extra policies stacked on top). Licensed agents who earn commissions often buy an insurance agents E&O form. Fee-only consultants often buy Miscellaneous Professional Liability, a general form for advice-based services.

A commercial umbrella almost never covers Professional Liability (see Does a commercial umbrella cover Professional Liability?). Clients usually cannot be added as an additional insured (a party that gets coverage under your policy). Many accept a certificate of insurance (a one-page proof of coverage) instead, but your contract controls.

If a client contract asks for $2M per claim, a $1M/$2M policy will not meet it, because the per claim limit would still be $1M. See $2M Professional Liability for employee benefits consultants for that case.

Good to know

Defense costs can use up the limit. Many Professional Liability policies pay defense costs inside the limit. If a defense costs $150,000, less is left to settle the claim. See defense costs inside or outside the limit.

What will underwriters ask for?

An underwriter is the person at the insurer who decides whether to offer coverage and on what terms. For benefits consultants, they usually ask:

  • Your services and the share of revenue from each: plan design, renewals, compliance, enrollment, COBRA (continued health coverage after a job ends) or ACA support.
  • Whether you earn commissions, fees or both, and whether you hold an insurance license.
  • Whether you act as a fiduciary (someone legally required to put a plan's interests first), touch plan money or handle premium payments.
  • How many employer clients you serve, their size, and how many are self-funded.
  • Prior claims, anything that could become a claim, and your current retroactive date.

What affects the cost?

  • Services mix. Hands-on admin work usually carries more risk than advice alone.
  • Client size and funding. Self-funded and larger employer plans can mean larger possible losses.
  • Revenue and claims history. More revenue and past claims usually raise cost.
  • Aggregate and retention. $1M/$2M usually costs more than $1M/$1M. A higher retention (what you pay on each claim before the policy pays) usually lowers the premium.
  • Defense and prior acts terms. Defense outside the limit and full prior acts coverage (for work done before the policy started) often add cost.

Frequently asked questions

What kinds of claims could an employee benefits consultant face?

Most claims say a mistake in your advice or admin work cost a client money. Hypothetical examples: A consultant sends a carrier the wrong eligibility data, and an employee's claims are denied. A client says a renewal recommendation left its self-funded plan short of funds. Fines and penalties are often excluded.

Is $1M/$1M enough if my contract says $1M/$2M?

No, a $1M/$1M policy does not meet a $1M/$2M clause, because the yearly total is lower than the contract asks. Request new quotes for a $1M/$2M policy. Morrow can ask carriers to keep your retroactive date and prior acts coverage where the market allows. Keep your current policy in force until the new one starts. Report anything that could become a claim to your current carrier before that policy ends.

Does my insurance agents E&O meet a benefits consulting contract?

It may, if the policy's description of services includes the consulting work in the contract. Some agents E&O policies focus on placing coverage and may not clearly cover fee-based advice.

Do I need tail coverage if I stop consulting or switch policies?

It may be needed if you stop consulting or if a new policy does not keep your retroactive date. A claim first made after your policy ends is generally not covered. A tail, or extended reporting period, gives you extra time to report claims about past work.

Looking for $1M in Professional Liability? Morrow can help.

Send us the insurance section of your client agreement and your current policy, if you have one. Morrow can review them and request quotes. Terms depend on underwriting.

Morrow · 25 New Chardon Street, 4th Floor, Boston, MA 02114

This article is general information, not legal advice or a coverage determination. Coverage depends on the actual policy wording, carrier underwriting and your contract terms.