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A Morrow guide

Best Insurance Broker for an Accounting and Tax Firm: How to Choose

In this guide

The best broker for an accounting or tax firm is the one who fits your practice and can show it with specifics. Look for someone who can explain a retroactive date in plain words, place cyber and crime coverage for a firm that holds client data and money, handle the workers' compensation ownership change and hold a license in your state. This is a decision framework, not a ranking, and it names no firms. It is for the buyer of a certified public accountant (CPA), tax preparation or bookkeeping practice deciding whether to keep, replace or add to the seller's broker.

The short answer

  • Test for depth in this industry, not only price. Good questions are how a retroactive date works, what pays when a staff member is tricked by a fake email, and how business income is built around tax season.
  • Independent brokers, captive agents, direct carriers, online platforms, wholesalers and the seller's broker can all be legitimate. Each has trade-offs for a practice of your size.
  • Ask who the broker represents, how it is paid and whether it can bind coverage. Compensation rules and legal duties vary by state.
  • Verify the license in your state before you share documents, and remember that a quote or a review request is not coverage.
  • Morrow is one option, licensed in a short list of states. Some buyers should look elsewhere.

What should an accounting or tax firm owner look for in a broker?

Use the criteria below as a scoring sheet for any broker you interview, including the seller's. Score each broker from 1 to 5 on each row and compare totals, weighing the first three rows most.

Criteria for choosing a broker for an accounting or tax firm
CriterionWhy it matters for this practiceHow to test it
Professional liability depthPolicies are usually claims-made, and a retroactive date decides whether the seller's past work is coveredAsk the broker to explain the retroactive date and what happens to returns the seller prepared
Cyber and data fluencyFirms that handle taxpayer data face Internal Revenue Service (IRS) and Federal Trade Commission (FTC) expectations, and cyber is usually separateAsk how the policy lines up with a written security plan and what a filing-season breach would look like
Crime and client moneyPayroll and bookkeeping lines can put the firm in charge of client fundsAsk what responds if an employee is fooled by a spoofed email and whether employee theft of clients' property is offered
Seasonal business incomeRevenue peaks before April 15 and October 15, and the standard form needs physical lossAsk how the income worksheet and extra expense are built around the busy months
Workers' compensation handlingClass codes vary by state, and ownership changes must be reportedAsk how the broker checks the class, reviews the experience modification (mod) and files the change
Lease, loan and contract fluencyLandlords and lenders often set the insurance minimumsHand over the lease clause and ask which endorsement satisfies it
Market accessPractices can be written by standard carriers, professional liability programs, specialty cyber and crime markets, state funds and wholesale markets for harder risksAsk which types of markets the broker uses for a firm like yours, and why
Licensing and transparencyYou should know the role and compensation behind the adviceVerify the license and ask the questions below

Which type of broker fits an accounting or tax firm?

No type is unsafe or deceptive, and each has trade-offs. An agent usually represents an insurer and a broker usually represents the buyer, but states define the roles differently, so ask rather than infer from a title.

Broker and market types for an accounting or tax firm
TypeHow it worksTrade-offs
Independent agent or brokerPlaces business with several insurers and is paid by commission, fee or bothChoice and advocacy, but depth in professional services varies
Captive agentRepresents one insurer or groupCan be strong if that insurer writes accountants, but you see only its products
Direct carrier or online platformYou buy straight from an insurer or a digital serviceCan be quick for a small, straightforward practice, with less advice on gaps or endorsements
Wholesaler, managing general agent (MGA) or surplus linesA wholesaler sits between a retail broker and the insurer. An MGA holds underwriting authority from an insurer. Surplus lines go to insurers not licensed in your state, through a licensed surplus lines broker, usually when standard markets will not write a riskUseful for claim history or unusual services, but state guaranty funds generally do not cover surplus lines insurers
Association programA trade or professional group may endorse a program that a broker administersMay be convenient, but eligibility, underwriting and exclusions are the program's own. Ask whether one exists for your credential, who runs it and what it excludes
The seller's brokerAlready knows the account and its historyMay be an excellent fit. Ask the same questions, and use a broker of record letter (a letter asking each carrier to recognize the new broker) if you switch

Which type fits which practice? A solo preparer with simple returns and no client funds may be well served by a direct carrier or online platform, if the buyer reads the exclusions. A five to fifteen person firm that adds bookkeeping or payroll, holds client money and answers to a Small Business Administration (SBA) lender may benefit from a broker who can compare professional liability, cyber and crime side by side. A firm with attest work, investment advice or claim history may need access to specialty or wholesale markets. This is a starting point, not a rule.

See independent broker vs captive agent, retail broker vs wholesaler vs managing general agent and the seller's broker vs your own broker.

What would I ask a broker who has never seen my practice?

  1. Are you an agent for an insurer or a broker for me, and can you bind coverage with the carriers you would quote?
  2. Will you be paid by the insurer, by me or both, and does that vary by carrier or volume? Do you charge fees beyond commission? Do you or an affiliate own part of an insurer you would quote?
  3. Are you licensed for property and casualty in my state, and have you placed insurance for accounting, tax or bookkeeping practices? You do not need a number, but you should hear specifics.
  4. How would you handle the retroactive date and the seller's past work when I replace or extend professional liability?
  5. If ransomware encrypts client files a week before the extension deadline, what does cyber pay, what do my backups need to look like, and what would not be paid?
  6. How will you check my workers' compensation class and mod and file the ownership change? How do you review a lease or lender insurance clause?
  7. Who answers when a claim happens, and what will you send me before renewal?
  8. What will the professional liability and cyber applications ask about my services and security practices, and who helps me answer accurately?

A hypothetical example. A buyer asks two brokers the same question: a week before the extension deadline, ransomware encrypts client files. One broker walks through what cyber may pay for, such as restoring data and, depending on the wording, lost income and extortion demands, asks how the backups are kept, and explains that a property business income form generally needs physical damage. The other says the firm is probably fine without walking through the policy conditions. The decision turns on which broker showed an understanding of what could go wrong and where the policies stop, not on price. Neither answer is a verdict on that broker, and one short answer does not show how a broker works overall.

Compensation disclosure rules differ by state. New York (Insurance Regulation 194) and California (Insurance Code 1623) have specific rules with exceptions, so ask rather than assume a disclosure. Read how insurance brokers get paid and questions to ask an insurance broker.

What should make me hesitate about a broker?

A red flag is a reason to ask more, not proof of bad faith, and the seller's broker may have served the account well.

  • A quote with no look at the actual policies and endorsements, or no willingness to share the wording.
  • No clear explanation of the retroactive date, or a claim that general liability or a businessowners policy covers a mistake on a return.
  • Pressure to bind before you have read the exclusions, or an assumption that a quote is already coverage.
  • Vague answers about compensation or who the broker represents, or a certificate offered when a lease or lender needs an endorsement.
  • A claim that your lender requires its own agent, with no document or law to point to. Lenders may set reasonable insurance standards, but some rules limit tying a loan to a particular agent or to the lender's own affiliates. Ask the lender to put the requirement in writing, and ask counsel how the rules apply. See lender-recommended agent vs your own broker and red flags in an insurance broker.

How do I compare two proposals fairly?

Premium is one line. Put the same items side by side and ask each broker to confirm them in writing:

  • Professional liability: limit, deductible, retroactive date, tail or prior acts terms, and whether defense costs reduce the limit.
  • Cyber and crime: limits, lost income, social engineering and employee theft of clients' property.
  • Property and business income: waiting period, electronic data limit, how income is measured.
  • Workers' compensation class, payroll basis and mod, plus any endorsements your lease and lender require.

Confirm the license on your state insurance department's lookup before you share documents. The core coverage guide lists the policies to line up, and the cost drivers guide explains what moves price.

Where does Morrow fit, and who should look elsewhere?

For an accounting practice, Morrow can review the professional liability retroactive date, cyber and crime wording, and the lease and lender clauses you inherited, and request quotes from carriers. Morrow is the brand of Afthonea Inc., an independent insurance agency in Boston focused on business insurance. It does not issue policies, decide coverage or promise terms, because carriers underwrite and the wording controls. Morrow is licensed in Arizona, California, Colorado, Florida, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas and Virginia, and in no other state.

Look elsewhere if you need life, disability or health benefits advice, which are different specialties, if you operate in a state outside that list, if your practice needs a very large or unusually complex program, or if you want a program run through a professional association. A review request or quote is not coverage until a carrier binds it.

Keep reading

Frequently asked questions

How do I find the best insurance broker for my accounting practice?

Match the broker to your practice, not to a ranking. Check for professional liability depth, cyber and crime fluency, workers' compensation handling and a license in your state. Ask the same questions of each, including the seller's broker, and compare written answers.

Should I keep the seller's broker after I buy the firm?

Maybe. The seller's broker may know the account and its history well. Ask the same questions you would ask anyone. If you switch, a broker of record letter asks each carrier to recognize the new broker on your in-force policies. Carriers set their own response windows and effects, so confirm timing with the new broker and keep every policy in force until the change is confirmed.

Is a specialist in accountants' insurance better than a generalist?

Not automatically. Depth in professional liability, cyber and crime matters, and a generalist with strong market access can supply it, while a specialist may offer fewer markets. Test with the questions above and judge the answers.

Can my lender require me to use a particular agent?

Ask the lender to point to the document or law. Lenders can set reasonable insurance standards. For a bank, federal anti-tying law (12 U.S.C. 1972) generally bars requiring you to buy insurance from the bank, its holding company or its affiliates, though a bank may reasonably require insurance to protect its collateral. SBA 7(a) rules bar requiring the borrower to pay the lender or its designee fees for goods or services, including insurance, as a condition of the loan, but that is a fee rule, not a rule about which agent you use. Florida (Statutes 626.9551) and California (Insurance Code 770) also limit tying a loan to a particular agent. A nonbank lender is not covered by the federal bank statute, and other states may have their own rules, so ask counsel how the rules apply to your loan.

If I send my policies to a broker for a review, am I covered in the meantime?

No. A review or a quote request is not coverage. Coverage begins only when a carrier binds a policy, and terms depend on carrier underwriting and the policy wording. Keep the seller's policies in force until a replacement is confirmed in writing.

References

Just bought a business? Get your insurance reviewed.

Send Morrow the declarations pages, loss runs and key contracts you inherited. Morrow can review them against the business you bought, flag gaps and request quotes where it makes sense. Any new terms depend on carrier underwriting.

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This article is general information, not legal, tax or financial advice, and not a coverage determination. Coverage depends on the actual policy wording, carrier underwriting, your purchase agreement and your contracts. Ask your attorney and accountant about deal and legal questions.